Develop professional English skills for front desk, housekeeping, restaurant
service, and guest relations to ensure world-class hospitality.
In today’s global hospitality industry, effective English communication is crucial for guest satisfaction. This course equips hotel staff with the language skills needed to serve guests professionally, no matter where they come from.
Key Skills You’ll Develop:
Greet and check in guests confidently
Handle bookings, phone calls, and inquiries politely
Explain services, amenities, and hotel policies clearly
Use professional, courteous language in all guest interactions
Resolve complaints and handle emergencies calmly and professionally
You’ll practice real hotel scenarios with role-plays, assignments, and expert feedback to build confidence and fluency.
Course designed specifically for front desk, housekeeping, F&B, and concierge staff.
Simulate actual hotel guest scenarios to boost confidence.
Trainers with real hospitality and customer service expertise.
Speak confidently in real hotel situations within weeks.
Choose between online, in-person, or hybrid learning.
Handle bookings, check-ins, and guest relations.
Communicate room service and maintenance requests.
Take orders and provide excellent dining service.
Lead staff with strong communication skills.
Provide personalized assistance and local guidance to international guests.
Build confidence in speaking English with international visitors.
Handle requests, complaints, and emergencies professionally.
Understand and respect cultural differences for better guest satisfaction.
Open doors to work in international hotels and advance your hospitality career.
All training includes real-life role plays, hospitality vocabulary, and practical guest interaction practice to build your confidence and professionalism in the hotel industry.
Access a variety of free practice materials and expert tutorials to kickstart your IELTS preparation journey — all completely free!
Intermediate level (B1+) is recommended.
Typically 8–12 weeks (1–2 hours weekly plus assignments).
bsolutely! We customize modules for your field and job role.
Servizify is a one-stop shop for all my business and personal needs. Their CIQG approach ensures top-notch service and expert guidance in everything they do!
Entrepreneur
Excellent Job
I highly recommend Servizify! They are professional, efficient, and truly client-centric. They go the extra mile to ensure my satisfaction.
Business Owner
Excellent Job
Servizify's expert recruitment helped us find the perfect marketing specialist. We've seen a significant increase in website traffic and lead generation.
CEO of GreenTech Solutions
Excellent Job
Their manpower solutions took care of our temporary staffing needs during the busy season. It allowed us to focus on core operations without any disruptions.
Manager at ABC Retail
Excellent Job
Thanks to Servizify's language training, I landed my dream job as a translator! Their personalized approach made learning engaging and effective.
Translator
Excellent Job
Servizify's educational consultancy helped me navigate the college application process. I got accepted into my top choice university!
High School Student
